Shipping

What are the delivery times?
An order that is processed before 13:00 will be shipped the same day. We ship 6 days a week, Monday till Saturday.

What happens to my order if I am not at home?
If you are not present when the package is delivered, you will receive a notification afterwards. You can then choose a new delivery time by following the instructions of the email.

Can I have my order delivered to another address?
Yes, you can specify a different delivery address for your order in “My Account” or during the checkout process.

Do you deliver overseas?
We deliver only within the EU. We don’t ship outside the EU.

How much does the shipping cost?
Shipping cost are calculated based on your European delivery address. The shipping costs are clearly indicated before you complete your purchase.

To estimate the delivery cost, add products to your shopping cart, and click on “Proceed to Checkout” button. Then you’ll get an overview of the total price and the shipping cost for your order.

CountryCost in EURFree delivery fromEstimated workdays in transit
Austria11,964
Belgium4,38551
Denmark13,455
Finland19,705
Germany8,054
Greece20,375
Italy10,815
Luxemburg8,823
Netherlands5,48552
Portugal13,865
Spain20,085
Sweden17,955
Switzerland20,955

I haven’t received my order. Now what?
Your order will be delivered within 10 working days unless stated otherwise. If you haven’t received your order within 10 working days, please contact our customer service here and mention your order number.